Terms and Conditions
Introduction
Purpose: These Terms and Conditions govern the use of our website and the purchase of refurbished computer equipment sold to business clients.
Acceptance: By using our website and placing orders, clients agree to be bound by these Terms and Conditions.
Definitions
"Seller", "We", "Us" refers to Intercom IT GmbH.
"Buyer", "Client", "You" refers to any legal entity purchasing goods from us.
"Goods", "Products" refers to refurbished computer equipment sold by us.
Use of the Website
Guidelines on how the website should be used, including any registration requirements.
Prohibited activities (e.g., unauthorized access, hacking, uploading harmful files).
Product Information
Description of the refurbishment process and the condition of the equipment. Disclaimer about potential variations in specifications or appearances.
Pricing and Payment
Detailed pricing information, including any taxes or additional fees. Accepted payment methods and payment terms (e.g., net 30 days from the invoice date). Consequences of late payments, including interest or suspension of delivery.
Orders and Delivery
Process for placing orders and order confirmation procedures. Delivery terms, including estimated times, shipping methods, and risk transfer points. Policies on order cancellations or modifications.
Warranty and Returns
Warranty coverage details, including duration and what is covered. Procedure for making warranty claims. Returns policy, including conditions under which returns are accepted and the process for returning goods.
Limitation of Liability
Limitations on the seller's liability for indirect, consequential, or incidental damages. Disclaimer of warranties beyond those explicitly stated.
Intellectual Property
Statement on the intellectual property rights concerning the website and its content. Use of trademarks or brands (especially relevant for refurbished products).
Confidentiality
Obligations regarding the confidentiality of information shared during the transaction process.
Compliance with Laws
Assurance of compliance with relevant laws and regulations, including those related to refurbished electronics.
Dispute Resolution
Preferred method for resolving disputes arising from these Terms and Conditions (e.g., arbitration, jurisdiction).
Amendments
Conditions under which these Terms and Conditions may be amended.
Miscellaneous
Force majeure clause, addressing circumstances beyond reasonable control. Any other relevant legal provisions or clauses specific to your business or industry.
Contact Information
How clients can contact you for support, service inquiries, or disputes.
Acceptance of Terms
Acknowledgment that by placing an order, the client agrees to these Terms and Conditions.